Creating Accessible, Inclusive Municipal Websites: A Design Centered Approach

In the digital age, a municipal website is far more than a digital brochure—it is the primary interface between local government and its citizens. It serves as a community hub, an information center, a service portal, and often the first point of contact for residents and visitors alike. Yet many municipal websites fall short of […]
Lost, Confused, and Frustrated: A Website Visitor’s Journey to Guide your Website Development

Lianne sighed as she sat down at her kitchen table, flipping open her laptop. She had been putting off paying her municipal tax bill, and now it was the last day before the deadline. She didn’t expect the process to be fun, but she certainly wasn’t prepared for how frustrating it would be. She searched […]
How to Master UX Design with the Five Planes Method: From Strategy to User Interface

Explore the Five Planes Method in UX design and learn transform abstract ideas into user-friendly products.